Cancellation notices received:
From deposit receipt date to 65 days or more prior to departure: 18%GST + Rs.14500 cancellation fee per person.
Between 30 days and 20 days: 18%GST + 50% cancellation fee per person.
Between 20 days and 10 days: 18%GST + 75% cancellation fee per person.
Between 10 days up until departure date and no shows: Cancellation fee of 100% of the tour land cost will apply.
Applicable refund(s): Upon cancellation of travel services purchased where the passenger is not at fault as he/she could not get VISA Clearance, then 18%GST + Rs.14500 only will be deducted.
Refunds:
Any claim for refund must be submitted in writing. Requests for refunds will not be accepted by phone. Valid refund requests will be processed within 40 to 60 days of receipt of claim. Terms and Conditions
LAND TOUR DEPOSIT:
Your reservation will be confirmed subject to availability at time of request and upon receipt of your non refundable deposit in the amount of Rs.14500.00 per person. The deposit will be applied is 50% of the package only.
AIRFARE: Airlines and Air Tickets
Passengers are responsible for ensuring that all documents provided has the correct spelled names for air ticket reservations matching exact valid passport name(s). Due to newly introduced security measures, any name change including minor spelling corrections, may require airline reservations to be cancelled and rebooked incurring change fees imposed by the airline. Christian Global Net Services will not be held responsible for the denial of boarding by a carrier due to any name discrepancy, name corrections will be subject to an airline rebooking fee of up to $350.00 or more plus increase in airfare if applicable. Air reservations are subject to availability at the time of rebooking. All airline tickets issued in conjunction with a tour are subject to airline imposed penalties per individual carrier rules and regulations which will be applied.
The recommended arrival time at the airport prior to departure of international flights is 3 hours. Customers who fail to check-in on time for scheduled flights may incur change fees or total loss of ticket/airfare paid.
All airline tickets are subject to a variety of foreign and domestic government taxes which include security charges, airport facility charges, customs and immigration fees, inspection fees, fuel surcharges and more. The total of these taxes may vary and will be approximately anywhere between 3750 and 400.00 per passenger and are collected by Christian Global Net Services included in airfare. Taxes and fees are subject to change. Most airline tickets are NON REFUNDABLE and have penalties for changes once tickets have been issued. Full legal names matching valid passport names are required. Passport must be valid at least 6 months from return travel date. Passport names and dates of birth are required to book the airline reservations. Airline tickets are issued with the schedule/itinerary valid at time of ticketing. Christian Global Net Services is not liable for missed flights due to schedule changes once airline tickets have been issued.
Form of Payment:
We accept Cheque and Net Banking for deposit and final payment. Credit card must be owned by the traveler. Third party credit cards are not acceptable. Note we have no extra fees charged if paying with Credit cards like other operators.
Final Payment:
Final Payment is due 30-40 days prior to departure.
